Frequently Asked Questions
Everything you need to know about your Hemant & Nandita purchase.
What is the typical shipping timeframe for international orders?
We offer worldwide shipping. International orders are typically processed within 2-3 business days and delivered within 7-10 business days, depending on your location and customs processing.
How do I ensure I select the correct size?
Each product page features a detailed size guide. Our silhouettes often feature relaxed, bohemian fits; we recommend referring to the specific measurements or contacting our concierge for personalized sizing advice.
What is your return and exchange policy?
We accept returns on unworn, unwashed items with original tags attached within 14 days of delivery. Please note that certain sale items or custom orders may be final sale.
Are duties and taxes included in the checkout price?
For international shipments, duties and taxes are calculated at checkout for most countries to ensure a seamless delivery experience without unexpected fees upon arrival.
How should I care for my Hemant & Nandita garments?
Our pieces feature intricate embroidery and delicate fabrics. We strictly recommend professional dry cleaning only to maintain the vibrancy of the prints and the integrity of the hand-crafted details.
Can I modify or cancel my order after it has been placed?
Once an order is placed, it is immediately sent to our distribution center for processing. Please contact our support team within 2 hours of purchase if you need to make urgent changes.